Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, make a purchase, or otherwise interact with us.

By using our site, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our site:

a. Personal Information You Provide

• Name, email address, phone number
• Shipping and billing address
• Payment information
• Account login details
• Product reviews or messages sent to us

b. Automatically Collected Information

• IP address, browser type, and device data
• Pages visited and time spent on our site
• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you about your orders or account
• Provide customer support
• Improve our website, products, and user experience
• Detect and prevent fraud or misuse
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only for specific purposes:

• Payment processors
• Shipping carriers
• Email and marketing platforms
• Analytics services
• Legal authorities where required by law

All service providers are required to protect your information in compliance with applicable laws.

4. How We Protect Your Information

We use a combination of:

• SSL encryption
• Secure servers
• Access controls
• Firewalls and monitoring

However, no internet transmission or storage method is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Keep items in your shopping cart
• Analyze traffic and improve user experience

You can control or disable cookies through your browser settings, but some features may not work properly without them.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at: support@botanisupps.com